Ingenico case study | Visa Acceptance Solutions | Visa

CASE STUDY Ingenico: Creating frictionless checkout experiences globally

By partnering with Visa, Ingenico simplified the management of multiple systems, delivering secure and seamless payment experiences with over 40 million devices deployed globally.

Challenge

In today’s fast-paced retail world, acquirers and merchants should offer a frictionless, secure and personalized payment experience across all channels. At the same time, they are expected to manage operations efficiently and keep up with the latest technologies.

Ingenico knew it was well-positioned to facilitate this for its customers, but needed a payment processing partner that had global reach and shared its vision of connecting people through commerce.

"Combining the global reach of Cybersource and Ingenico and using the Ingenico Android technology stack will accelerate innovation and reduce complexity. We believe together we can reduce time to market for customers and allow our clients and partners to realize the benefits of a truly unified omnichannel solution."

— Nigel Lee, Chief Customer Officer, Ingenico

Solution

The goal was to simplify how multiple payment systems are handled, speed up transactions and help businesses grow by expanding their reach and boosting customer satisfaction.

Ingenico integrated its Android-based AXIUM platform with our open payments platform to streamline transaction processing. This frictionless, ready-to-use integration simplifies in-store card transactions across multiple regions, all on a single platform.

Ingenico’s AXIUM terminals also come with advanced smart POS devices, a range of business applications, robust security features and top-notch customer support. Now businesses can scale easily across different AXIUM devices without the hassle of lengthy certification processes.

For Independent Software Vendors (ISVs), the API-driven capabilities easily integrate payment solutions into their applications. Plus, merchants can enjoy a unified experience across markets, helping to eliminate the need to rebuild apps for each acquirer while leveraging Ingenico's strong regional presence and managed solutions.

Results

Visa created a win for players in the payment ecosystem with a smoother and smarter way. Now, Ingenico can help ensure:

99.9 % consistent uptime that reaches as high as 99.999% on a secure, resilient and compliant platform.¹

280 + acquirers worldwide accessible through a single VPC integration — saving time and reducing market expansion costs.²

40 M payment devices deployed worldwide by Ingenico.³

About Ingenico

Ingenico is a global leader in payment acceptance and services, supporting its customers to do more with payments. Active in 37 countries and with over 3,500 employees, it has been at the forefront of the commerce landscape for over four decades. With more than 40 million payment devices deployed worldwide, powered by over 2,500 apps, the company services the needs of millions of consumers every day. Through its advanced integrated solutions and network of partnerships, it simplifies the world of payments and brings value-added services to move commerce forward.⁴

  1. Cybersource, Partnering with Ingenico to enable secure card present solutions, Nov 2024, https://www.cybersource.com/en-ap/solutions/case-studies/ingenico.html
  2. VisaNet (2024).
  3. Ingenico, Ingenico partners with Cybersource to enable secured unified commerce solution, Nov 2024, https://ingenico.com/apac/newsroom/press-releases/ingenico-partners-cybersource-enable-secured-unified-commerce-solution
  4. Based on Ingenico internal measurement and statistics as of November 2024.