# Visa Consulting and Analytics (VCA) Insights

Explore our featured insights and case studies to learn how your business can grow, perform and execute.

## Get inspired by our clients’ business success stories

From issuers to fintechs, companies around the world are growing their business with the solutions and expertise from Visa Consulting and Analytics.

### **Improving debit activation and engagement with data-driven strategies**

VCA helped a leading issuer achieve a 9% increase in activation of targeted inactive customers by analyzing the bank’s debit portfolio.

### **Designing a loyalty program using data analytics**

VCA helped a client struggling with low customer engagement and dormancy reduce attrition by 25 percent.

### Optimizing authorizations and fraud controls

VCA helped a large bank struggling with authorization rates and fraud control practices identify an additional $3M in annual revenue.

### Increasing digital credit card sales

VCA performed a detailed portfolio review and psychographic analysis to help a leading issuer increase acquisition of new credit card customers.

## Ten payment priorities shaping 2026

From stablecoin strategy to cybersecurity and agentic commerce — learn what it will take for payments-industry leaders to stay ahead of the strategic curve this year.

## Strategy insights

From generative AI strategies to acquiring trends – stay up to date on the latest issues that could impact your business.

### Transforming payments with generative AI technologies

GenAI is shaking up payments. Learn what the future may hold for this revolutionary technology.

### Payments and banking for SMBs

Transforming how businesses pay and get paid.

### Five ways financial institutions can maximize returns on marketing spend

How to send the right message, to the right audience, to prompt the right action.

### Generative AI in payments

Six considerations for financial institutions intending to integrate generative AI in their organization.

### Adaptive credit: How data and AI can support balancing risk and growth

In a volatile (yet still constructive) credit environment, lenders are using new AI-powered data strategies to better assess risk and manage credit portfolios.

### Stablecoin Strategy: How financial institutions can create better value propositions for customers

Meet the stablecoin, a stable type of cryptocurrency. It’s reshaping financial flows everywhere, from the routine consumer transaction to large-scale economic policy.

### Agentic commerce: Designing for autonomous payments

An actionable, three-pronged strategy that can help capture value, reduce risk and keep pace with the future of autonomous agents.

### Accelerating global stablecoins innovation

Guiding banks, fintechs, merchants, and businesses in navigating the future of stablecoins to unlock growth opportunities.

### Reinventing SMB banking with AI, stablecoins and smarter underwriting

Open up new business models and revenue streams by combining traditional data, alternative data and behavioral data.

### Portfolio optimization insights

Understand how customers engage with your business at every step of the journey.

### Creating a future-ready card payment product

Three key considerations for financial institutions when developing a lasting value proposition around payments cards.

### Leading with debit

Driven by changing consumer preferences, the use of debit products is continuing to rise.

### Optimizing your debit card business

Follow these three steps to help maximize value from your portfolio.

### Transforming customer loyalty through the power of data

Great relationships are founded on best-in-class customer insight.

### Bridging execution gaps for banks

Learn how modern technology stacks can help banks turn theory into practice.

### Maximize merchant success

Learn how to help maximize merchant success through authorization and fraud prevention.

### Strategic execution in payments

A guide for financial institutions on implementation excellence.

### Risk management insights

Explore our in-depth analysis when it comes to evaluating uncertainties and helping you minimize risk to your business.

### Sourcing new data for richer credit-risk decisions

Managing credit portfolio performance is a constant balancing act between credit risk exposure and growth objectives.

### Risk management in the acquiring business

Merchant landscape changes bring acquirer risk management strategies to the forefront.

### How to guard against fraudulent use of data

How financial institutions can prepare and improve their resilience against fraud.

### Countering cyber threats

How businesses anticipate and address cybercriminal threats.

### Fraud prevention in payments

Balancing risk-management controls and consumer convenience.

## Regional insights

Narrow your efforts with localized data that can help boost business in key markets.

### Enhancing dispute-resolution processes

How financial institutions can reassess team roles and technology to streamline resolving transaction disputes.

### Commercial card payments

A guide to upgrading commercial card capabilities and streamlining portfolio migration.

### Digging into student loan deferrals – the impact on consumer credit risk

VCA evaluates the potential impact for credit card issuers, and provide guidance on how best to prepare.

### How to build and deepen customer relationships in the digital-first age

A well-architected digital campaign strategy can more efficiently acquire, engage, and retain customers.

### Positioning small-business card programs for disciplined growth

Card issuers have new opportunities to grow their small-business card programs sustainably with certain strategic considerations and data-driven adjustments to risk-management processes.

### Advancing collections operations: Why a collections assessment is essential in 2026

Explore the evolving collections landscape, key performance challenges, and the role of a structured collections assessment in improving recovery outcomes, operational efficiency, and compliance.

### Decoding customer attrition: How segmentation insights can drive retention strategy for merchants

Turning attrition risk into retention opportunity through data‑driven segmentation.

### Loyalty today: Too many programs, too little engagement

Enabling issuers and merchants to build lasting loyalty through data-driven partnerships.
