Making small business dreams a reality, in real time

Making small business dreams a reality, 1 in real time.

OnDeck now offering "Instant Funding" !

$ B
2.5

in OnDeck small business
2
loans in 2018

A leading lender with

a common challenge

of customers surveyed found
"Instant Funding" useful³

OnDeck, a proven leader in online lending to small businesses,
delivers day-to-day working capital to fuel small businesses when
it’s needed most. Traditionally, OnDeck’s customers received
funds in 1 to 2 business days, allowing for loan draw payments
to process via traditional ACH rails. The online lender wanted to
speed access to funds, while driving more engagement and use
of their line-of-credit product.

Launched "Instant Funding"

VISA


Challenge: Customers want faster access to credit line withdrawals

OnDeck asked more than 700 current clients to rate several
potential new features and services according to the impact they’d
have on their businesses. The results were clear: faster access
to credit line withdrawals from their line of credit won handily.
On a scale of 1 to 5, with 5 being most useful, 86% of customers
surveyed ranked "Instant Funding" as a 4 or 5.

Solution: OnDeck launches their Instant Funding feature

OnDeck took its customer feedback to heart. The lender teamed
up with payment provider Ingo Money to launch an Instant Funding
offering, supported by Visa Direct, making OnDeck one of the first
online small business lenders in North America to do so. Through
Instant Funding, OnDeck is able to send credit line withdrawals
straight to customers’ business bank accounts using the debit
cards already in their wallets. With Instant Funding, OnDeck’s small
business customers don’t need to worry about cutoff times for
processing and don’t have to wait over the weekend before funds
post to their account.

With Visa Direct, OnDeck is able to deliver funds faster¹ to the loan
recipient’s Visa debit card. Business owners now have better access
to their lines of credit, allowing them to react to opportunities right
away, no matter when they happen. OnDeck heard from one very
excited small business owner who could now quickly tap her line of
credit to take advantage of an inventory discount at a trade show.
Compared to a competitor’s line of credit offering she sometimes
used, she now prefers OnDeck’s Instant Funding's speed and
convenience.

the weekend, at night or convenience.

OnDeck has always set itself apart by understanding – and reacting
to – its customers’ needs. Through its Instant Funding offering,
supported by Visa Direct, OnDeck is leading the way in online
lending payment innovation by getting financing to small business
1
customers in real time.

Result: Strong engagement from happy customers

To learn more about integrating Visa Direct into your innovations,
visit visa.com/visadirect.

“By giving them
1
real-time access and a
better understanding
!
of Visa Direct, we are
unlocking the additional
opportunities that arise over
the weekend, at night or
over a holiday.”

!

Sam Verrill,
Director of Product Management

1 Actual fund availability depends on receiving financial institution
and region. Visa requires fast funds enabled issuers to make funds
available to their recipient cardholders within a maximum of 30
minutes of approving the transaction. Please refer to your Visa
representative and the Visa Direct Original Credit Transaction Global
Implementation Guide for more information.
2 OnDeck 2018 Annual Report, Key Financial and Operating Metrics,

pg. 42
3 OnDeck client survey, customers who ranked usefulness of Instant
Funding as 4 or 5 on a scale of 1 to 5, with 5 being “most useful”