Visa Accessibility - Give Users Time (INT-009)
VGAR Interaction Requirements
Give Users Time (INT-WEB-009)
Give users more time when needed
Some users may require more time to complete tasks on a site and should be offered a clear warning when a session timeout is occurring. The user must be given at least 30 seconds to respond to the warning message. Someone who is using an alternative input device such as a mouth stick or a switch device with an onscreen keyboard may require a longer time to respond to a session timeout warning.
The user must also be given an option to extend the time of the session by performing a simple action such as a key command.
Requirements
Warn About Timeout (INT-WEB-009-01)
Users MUST be warned prior to when a session times out and expires.
Extend Timeout (INT-WEB-009-02)
Users MUST be given at least 30 seconds to take action in order to avoid a session time out by extending the time limit (of a session) via a “simple” user action (e.g., "press the space bar").
Test Procedures
Visual Inspection (INT-WEB-009-01-T)
Users MUST be warned prior to when a session times out and expires.
Visual Inspection (INT-WEB-009-02-T)
Confirm that users are given at least 30 seconds to take action in order to avoid a session time out by extending the time limit (of a session) via a "simple" user action (e.g., "press the space bar").