# Gain a competitive edge by better understanding your freelancers' needs.

Visa conducted a comprehensive study across 17 countries, surveying over 2,649 participants to uncover freelancers' cross-border payout needs and preferences. The extensive research uncovered valuable insights that are essential for you and your business.

A few of our findings revealed:

|     |     |
| --- | --- |
| ## 67% | of surveyed freelancers **wait more than 1 day to receive funds** once payment has been requested in the platform. |
| ## 74% | of respondents are **likely to switch platforms** if their payout pain points could be solved. |

**Download the white paper for more helpful insights.**

_Source: VISA/PCMI survey of 8,013 online marketplace sellers, gig workers, and content creators carried out in September 2023._