## How can we help you?

Select one or more options to get started with your request.

- **Get a temporary replacement card**  
  Get a replacement by mail and a digital card for Apple Pay or Google Pay.

- **Pick up emergency cash**  
  Request up to USD 5000 for pickup at a nearby location.

- **Cancel my card**  
  Report your card lost or stolen and cancel a card.

Some emergency services are not supported in all countries at this time.

## Card service restrictions

Due to restrictions, card services are limited in some countries. As of 9/1/2025 the following restrictions are applicable.

| Country                                   | Services not supported      |
|-------------------------------------------|-----------------------------|
| Angola                                    | Emergency cash              |
| Armenia                                   | Emergency cash              |
| Bangladesh                                | Emergency cash              |
| Belarus                                   | Replacement card            |
|                                           | Emergency cash              |
| China                                     | Emergency cash              |
| Cuba                                      | Replacement card            |
|                                           | Emergency cash              |
| India                                     | Emergency cash              |
| Iran, Islamic Republic of                 | Replacement card            |
|                                           | Emergency cash              |
| Korea, North                              | Replacement card            |
|                                           | Emergency cash              |
| Korea, Rep. (South)                      | Emergency cash              |
| Macedonia                                  | Emergency cash              |
| Montenegro                                 | Emergency cash              |
| Namibia                                   | Emergency cash              |
| New Caledonia                            | Emergency cash              |
| Russian Federation                        | Replacement card            |
|                                           | Emergency cash              |
| Somalia                                   | Emergency cash              |
| Syrian Arab Republic                      | Replacement card            |
|                                           | Emergency cash              |
| Turkmenistan                              | Replacement card            |
| Ukraine                                   | Replacement card            |
| Uzbekistan                                 | Emergency cash              |
| Venezuela, Bolivarian Republic of         | Emergency cash              |

For further help visit Visa's [Contact us](https://usa.visa.com/support/consumer/lost-stolen-card.html) page and call the Customer Support number for the country where your card was issued.