Visa Global Customer Assistance Services Toll-free Numbers
Visa Global Customer Assistance Services Toll-free Numbers
Cardholders traveling in any of the following countries can report their Visa cards lost/stolen and request emergency services by using the following toll-free numbers. (Callers in certain countries dialing these numbers including the collect number from mobile or hotel phones might be charged fees. Visa will not be responsible for any fees incurred). If the country you are in is not listed, or if you experience difficulties using any of the toll-free numbers; please call collect at +1-303-967-1096 (Collect calls are placed using the local operator)
Legend: Δ Await second dial tone
- Netherlands Antilles
BOLD indicates dial format change or access codes that must be dialed before the actual toll-free number.
| Country/Region | Phone Number | Country/Region | Phone Number | Country/Region | Phone Number |
|---|---|---|---|---|---|
| Anguilla | 1-800-847-2911 | Germany | 0800-000-6510 | Poland | 0-0-800-111-1569 |
| Antigua | 1-800-847-2911 | Gibraltar | 8800-877-3745966 | Portugal | 800-8-11-824 |
| Argentina | 0800-666-0171 | Greece | 00-800-11-638-0304 | Puerto Rico | 1-800-847-2911 |
| Aruba | 800-1518 | Grenada | 1-800-847-2911 | Romania | 0 808-03-4288°888-557-4416 |
| Australia | 1-800-125-440 | Guam | 1-800-847-2911 | Saba* | 1-800-847-2911 |
| Austria | 0 800-200-288°880-892-8134 | Guatemala | 1-800-999-0115 | Saint Eustatius* | 1-800-847-2911 |
| Bahamas | 1-800-847-2911 | Guyana | 159°1-155-477-1390 | Saint Kitts | 1-800-847-2911 |
| Bahrain | 800-006 | Honduras | 800-0123°800-847-2911 | Saint Lucia | 800-238-5517 |
| Barbados | 1-800-847-2911 | Hong Kong | 800-96-7025 | Saint Maarten* | 1-800-847-2911 |
| Belgium | 0800-18397 | Hungary | 06-800-17682 | San Marino | 800-819-014 |
| Belize | 811 or 555°800-847-2911 | India | 000-800-100-1219 | Saudi Arabia | 1-800-10°866-654-0129 |
| Bermuda | 1-800-847-2911 | Indonesia | 001-803-1-933-6294 | Senegal | 800-103-072°888-557-4451 |
| Bolivia | 800-10-0188 | Ireland, Republic of | 1-800-55-8002 | Singapore | 800-110-0344 |
| Bonaire* | 001-800-847-2911 | Israel | 1-800-941-1605 | Slovakia | 0 800-000-101°866-406-9970 |
| Brazil | 0800-891-3680 | Italy | 800-891-014 | South Africa | 0800-990-475 |
| British Virgin Islands | 1-800-847-2911 | Jamaica | 0-800-847-2911 | South Korea | 00798-11-00-908-12 |
| Bulgaria | 00-800-0010°888-557-4446 | Japan | 0051-11-1555 | Spain | 900-99-1124 |
| Cambodia | 1-800-881-001°888-710-7783 | Jordan | 1-880-0000°888-557-4442 | Sweden | 020-160-4293 |
| Canada | 1-800-847-2911 | Kazakhstan | 8 800-121-4321°888-557-4447 | Switzerland | 0800-89-4732 |
| Cayman Islands | 1-800-847-2911 | Kenya | 866-654-0162 | Taiwan | 00801-10-3008 |
| Chile | 1230-020-2136 | Latvia | 8000-02288 | Thailand | 001-800-11-535-0660 |
| Mainland China (South) | 10-800-110-2911 | Lebanon | 01-426-801°866-654-0130 | Trinidad and Tobago | 1-800-847-2911 |
Updated Dec 10, 2025