Forrester Case Study | Visa Direct | Visa
Forrester studies the economic impact of real-time¹ funds disbursement
See the results of a comprehensive study that examines the cost savings and business benefits enabled by real-time¹ funds disbursements.
Visa® recently commissioned Forrester Consulting to conduct “The Total Economic ImpactTM of Real-Time¹ Funds Disbursements vs. Traditional Methods,” a study² that examines the effects of real-time¹ funds disbursements on businesses
Faster payments are reshaping the financial landscape
The increase in person-to-person (P2P) payments has created an expectation for faster payments
According to the Forrester Consulting study survey, 77% of respondents believe that faster payments are an important element of a disbursement strategy.
Use cases image description
Most common use cases for faster payments³
- Payments to end customers/consumers — 70%
- Payments to business partners — 65%
- Earned wage access/payroll — 55%
Faster payments can be used for customer, business and employee disbursements
66% of surveyed businesses believe that a real-time¹ funds disbursements program will give them an advantage over their competition. And a vast majority believe they will fall behind their competition if they don't implement a faster payment strategy for payments to end customers/consumers and business partners, or earned wage access to payroll.
Financial benefits image description
Companies see financial benefits by implementing faster payment solutions, including:
- Monetized fee revenue⁴
- Cost savings from reduction in check volume
- Avoided check reissuance costs
- Productivity lift for payment related resources
Faster payments can help improve operational efficiencies
According to the study’s financial analysis, both composite organizations would reduce operational costs by adopting real-time¹ funds disbursements. In addition, the composite organization that charges a 1% service fee would generate additional revenue, resulting in a combined benefit of up to $5 million over three years.
A real-time¹ funds disbursement program could pay for itself
Regardless of whether or not an organization charged a service fee, they could quickly see a return on their investment. The composite organization that absorbs the transaction fee could see a 256% ROI over three years, while the organization that charges a 1% service fee could see a 389% ROI.