DPS | Managing risk and compliance | Visa
Managing risk and compliance
Protect your business and cardholders with advanced fraud solutions, compliance and dispute resolution – helping you respond quickly to regulatory changes, mitigate risk, and maintain trust.
It’s time to rethink payment protection
The risks posed by fraudsters today are greater, more complex, and harder to predict. Visa DPS equips you with the tools and strategies you need to respond in near real-time, without disrupting the cardholder experience.
Focused protection, market-leading results
3.6 % higher approval rates than non-DPS clients¹
3.6% higher approval rates than non-DPS clients¹
15 % lower fraud rates²
15% lower fraud rates²
90 % recovery rates vs 79% industry average³
90% recovery rates vs 79% industry average³
Stay ahead of evolving risks
Smarter fraud protection
Fraud is always evolving, and so are we. We help you fight fraud with solutions that adapt in real time, combining AI, expert insight, and flexible tools to protect every step of the payment journey.
- Fraud prevention: Stop fraud before it impacts your cardholder, from pre-authorization to the moment of approval
- Cardholder engagement: Resolve issues faster and build trust with tools for case management and dispute resolution
- Optimization: Make smarter decisions with consulting and analytics to keep ahead of the next fraud scheme
Dispute Management
Whether you manage disputes in-house, outsource them, or use a hybrid approach, Visa DPS equips you with smarter tools to streamline and optimize your operations.
- Unified systems: Intake, compliance, and disputes in one streamlined workflow
- Built-in training: Supports analyst onboarding and best practices
- Multi-channel tools: Letters, emails, and texts for cardholder outreach
- Brand agnostic: One flow for all major card networks
- Flexible support: Adapt to complex cases and seasonal spikes with ease
We help keep you protected with compliance tools
Stay ahead of changing regulations without slowing down operations. Visa DPS layers compliance into every workflow, keeping you aligned and ready to deliver.
Rule and mandate alignment across regions and networks
Alerts and automated reporting to flag potential issues
Embedded compliance logic to reduce manual reviews
Client spotlight
With Premium Disputes, Tucson FCU eliminated the need to manage regulations in-house and unlocked seamless dispute management, 24/7 member support and consistent audit success.*
Visa DPS. Powering your payments.
Discover how Visa DPS can help protect and grow your business.
- Visa Data Manager (VDM) and Global Business Intelligence (GBI), VisaNet U.S. debit authorization transactions of MRT clients and all Visa issuers, Jan.'24 - Dec'24.
Note: The higher approval rates are compared to the overall debit approval rate for Visa. 2. Visa Data Manager (VDM) and Global Business Intelligence (GBI), VisaNet U.S. debit cleared & settled transactions of MRT clients and all Visa issuers, Feb'24 - Jan.'25
Note: The lower fraud rates are compared to the overall fraud rates for Visa. 3. Based on all transactions disputed via the Allocation and Collaboration flows within VROL as of FY 2023
*Visa DPS cannot guarantee similar results to those seen by Tucson FCU.